Issue signing in or resetting password
The system is case sensitive so if an email includes capital letters when it is set up in the system, it will only be recognised if those capitals are included when logging in or resetting your password. Please ensure the email you enter follows the same upper/ lower case format.
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How do I contact support?
The quickest ways to access support for existing customers are as follows: Visit the support desk here at: https://support.platopusretail.com/ Start a Support Ticket here: Submit a Ticket WhatsApp your issue to: +44 203 744 3930 WhatsApp your Issue ...
Setting up your Star MC Printer for Platopus Retail
Overview Setting up your Star MC series Printer is straightforward, but there are a few steps to complete. Plug in in the printer and connect it to the network Connect to the printer using a phone Register the printer with Platopus Retail Assign the ...