Connecting Vita Mojo to Platopus Retail
Platopus Retail has something special to offer Vita Mojo based operators. By connecting Platopus Retail directly to your Vita Mojo system, you can make use of our range of digital tools to help you manage your kitchen, sales, marketing, signage, and customers in a fully integrated way.
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Setting up your Star MC Printer for Platopus Retail
Overview Setting up your Star MC series Printer is straightforward, but there are a few steps to complete. Plug in in the printer and connect it to the network Connect to the printer using a phone Register the printer with Platopus Retail Assign the ...
My Platopus Display is showing a Wifi/Ethernet Icon
If your Platopus Display screen is showing a WiFi/Ethernet Icon in the bottom left hand corner this is a sign that the app cannot communicate with our server. This usually means that the screen or player is not connected to the Internet. You can ...
Setting up the Unitech TS100 Barcode Scanner
If you've purchased the Unitech TS-100 from our web store and are plugging it into a Star Printer, you may wish to customise the settings for use with Platopus Retail. Unpack the scanner and plug it into the printer, it should beep and illuminate. ...
Understanding Display Content Precedence
Although the concept of a screen and a group of screens is relatively simple, it is important to understand how Platopus Display decides what should show on a screen at any given time. The rules of precedence are as follows: 1. Display Schedule If a ...
How do I contact support?
The quickest ways to access support for existing customers are as follows: Visit the support desk here at: https://support.platopusretail.com/ Start a Support Ticket here: Submit a Ticket WhatsApp your issue to: +44 203 744 3930 WhatsApp your Issue ...