Star TSP100IV SK Paper Jam

Star TSP100IV SK Paper Jam

When paper jams occur, do not forcibly pull the paper and use the following steps to remove the jammed paper.

1. Turn the power off
  • Press the power switch on the back of the main unit.


2. Open the printer cover
  • Push the opening lever  to open the printer cover .

3. Remove the jammed paper
  • Remove all, making sure paper fragments do not remain. Not removing all may cause paper jam.
  • Confirm that there are no paper remaining in the paper roll holder or the paper exit.
  • Forcefully trying to remove the paper may damage the product. If you still cannot remove the paper, contact the seller.


4. Set paper
See Star TSP100IV SK Paper Setup Knowledge Base page


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